SHIPPING & RETURNS

SHIPPING POLICY

All orders are dispatched from Wagga Wagga, New South Wales. All orders are shipped with Australia Post, with tracking available.

Orders over $120: shipped with FREE Shipping.

Orders under $120: Standard Shipping available for $7.50

We aim to dispatch the majority of orders 1 - 3 business days from purchase.

All local orders in the Wagga Wagga area will be personally delivered free of charge... service with a smile :)

To be eligible for an exchange or return, you must meet and adhere to the following criteria:

The request must be lodged within 30 days of your order date.
The product(s) must be in original condition.
Shipment of the product(s) back to our address will be at cost to the customer. We recommend using a parcel service with tracking, as we are not liable for returns that do not make it to us.

We will inspect the product(s). Approve or decline your exchange/return request judging by the condition of the product.

If your request is approved, our team will process the request. In the case of an exchange, the postage back to the customer is free of charge. Please note: if we are unable to fulfil your exchange request, we will contact you to arrange either a refund or another exchange option.
If your request is declined, the product(s) will be shipped back to the customer (free of charge).

We do not accept any responsibility for lost or missing packages.